Core Technologies
 
Services  
 
DCT, and its partners, offer a range of other ICT related services such as network support and maintenance, remote monitoring and management as well as system and server monitoring, management and support.  
   
Integrated Service and Support
 
Working closely with the in-house teams, DCT provide:
  • Accommodating Support Contracts
  • Consultancy and Engineering
  • Maintenance, Technical Support and Troubleshooting
  • SLA Alignment and Monitoring
  • Remote Diagnostics, Monitoring and Management
  • Software Support, Administration and Logistics
  • 3rd Partner, Vendor Escalation and Relationships
Based on ITIL best practice and employing advanced remote monitoring tools, DCT can provide some of the highest Service Levels in the industry.
 
 
 
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