Service Contracts
 
When construction of the Data Center is complete, Data Center Design, Inc. then offers a preventive maintenance service agreement to ensure reliable operation of the critical systems we provided and installed. Since we designed and built your facility, we have a thorough understanding of these systems; therefore, our management and field technicians are in the best position to provide unparalleled service.
A comprehensive service plan is specifically designed to provide preventive maintenance, reliable 7 X 24 emergency service and corrective service for the Data Center. DCT will manage the plan through our selected service affiliates and will contract directly with each supplier of the described services. A DCT Service Coordinator will be responsible for:
 
 
  • Developing an annual preventive maintenance schedule suited to the site’s needs
  • Coordinating and tracking preventive maintenance visits
  • Inspecting the site
  • Reviewing invoices for additional services
  • Reviewing all service reports
  • Resolving service issues
   
Included in the service plan (as applicable):
 
Data Room Management Support
  • Data Center Cleaning
  • Computer Room Air Conditioning Equipment
  • Building HVAC
  • UPS and Batteries
  • Power Distribution Unit
  • Diesel Generator and Automatic Transfer Switch
  • FM-200 Fire Suppression System
  • Pre-action Sprinkler System
 
Technology Support
  • Active Switches
  • Passive components
  • Servers and Storages
  • PABX/VOIP
 
 
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